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Privacy Policy


Radiance Communications GDPR Compliance & Privacy Updates

You will no doubt be aware that the law is changing regarding data protection for citizens and companies within the European Union as of 25th May 2018.


As a London UK-based business, we continue to take the privacy and security of your data seriously. Your privacy and the security of your data is very important to us. We do not share your data without your prior consent.

We securely hold only basic information of relevant industry media contacts, clients and suppliers and this data includes email address, name, job title, publication/company name, as well as publication/company’s website, city and country including the publication/company’s target sector and region for the legitimate business interest and purposes of generating or sending press releases relating to media and technology. This information is kept in a password-secured database.

Please notify us by email at if at any time you would like your information disclosed to you, or if you want to make any changes for it to be updated or have it completely removed and deleted from our database. You always have access, the choice and are in control.

This website is operated by Radiance Communications, trading arm of Forward Thinking Media Ltd with Company (Registration Number: 06932506) registered in England and Wales at registration address 20-22 Wenlock Road, London, N1 7GU, United Kingdom.


If you have any questions about this website or the contents of this Privacy Policy, please contact Carole Cox at

This privacy policy was last updated on 25 May 2018 and is compliant under the EU General Data Protection Regulation (GDPR) 2018.
As we may amend this Privacy Policy from time to time, and update this webpage accordingly, please read this page every time you access our website or services, and your continued use of our website or services and receiving our press releases shall constitute your acceptance of any such amendments.

Your Right to Remove your Data
You have the right to request that your data is permanently deleted by Radiance Communications at any time and without delay. Please email and state ‘Request to remove data’ in your subject line. State all details and we will confirm that all your information has been erased.

We take security of our website and services seriously. We recommend that you also use firewalls, anti-virus software, and other measures to also best protect your own data from any online security threats. If we are made aware of a potential data breach to this website, where security of data may have been affected, Radiance Communications will notify the relevant legal body in the UK, The Information Commissioner’s Office (ICO), within 72 hours without delay. We will provide required information as stated under GDPR.

Use of Your Information
We may use Identifying or Non-Identifying information about you to:
Enhance, personalise, or improve user experience, our website, or our services;
Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our services.
We take no responsibility for stored information in your cache, including cookies, or other devices that may store information, and disclaim all liability of such.

Identifying Data
Radiance Communications collects personal data from you when you submit your information through our information contact form on the Radiance website, including but not limited to your name and e-mail address. The information we collect from you is disclosed only in accordance with this Privacy Policy.
WordPress php Session Id cookie. This cookie holds non-identifying information to remember, for example, recently viewed information.

Non-Identifying Data and Cookies
Whenever you visit our website, we may collect non-identifying information, including your IP address, referring URL, browser type, operating system, cookie information, and Internet Service Provider. Without a legal request lodged in the UK, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information cannot usually be used to identify you. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. You consent to cookies if you use our website.

3rd Party Websites
Radiance Communications and its users may link to third party websites on the website. These third-party websites are not screened for privacy or security issues by Radiance Communications, and you release us from any liability for the conduct of these third-party websites. Please be aware that this Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to participants. Radiance Communications bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy for each site you visit through third party links.

3rd Party Access to Your Data
Please be advised that we do use third party companies such as SendinBlue, Mailchimp and WordPress, and others to assist with campaigns, and our website, including but not limited to freelance contractors. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorisation which you grant to us in this Privacy Policy, you also grant to any third party that we may contract. You agree not to hold us liable for the actions of any of these third parties.

Subject Access Requests
Under the EU GDPR (2018) legislation, you are entitled to make a Subject Access Request for Radiance Communications to release a copy of all the personal data that we hold about you free of charge. You must submit proof of ID before we can comply with your request, and after identification is provided and verified, we will comply with your request within one month. We do not process any sensitive data and only keep a record of your email address, name, role, publication/company name, as well as publication/company’s website, city and country including the publication/company’s target sector and region for the legitimate business interest and purposes of generating or sending press releases relating to media and technology.

Radiance Communications may send e-mails to you about our company, our website, our services, our clients and their services and press releases, case studies and news updates or respond to enquiries at your request. We do so in each case because we are contacting you based on one or more of the following reasons:

With Legitimate Interests. Under current Data Protection legislation, we believe we can demonstrate that we have a Legitimate Interest in manually using your data for some limited PR purposes, but you always have a choice:
Your data has previously been submitted to us by you, collected by us or obtained by non-automated methods without exception;
Your data has been collected in a non-automated way.
We hold your data and contact you based on meeting one or more of the above criteria, so that we may send you relevant and targeted public relations communications from time to time. Your data is never processed in an automated way but instead processed manually, without exception, and is never subject to profiling.

In addition, all data subjects have the Right to Object to data being profiled by automated means, and we confirm that we do not carry out any automated profiling. You always have full control of your data at all times.

You may opt-out or unsubscribe from our news communications at any time, either by selecting the opt-out option / unsubscribe function in each of our communications, or by notifying Radiance Communications that you no longer wish to receive information and we will remove you from our database as soon as possible after we receive your notification. The email to use for this is

This privacy policy was last updated on 25 May 2018 and is compliant under the EU General Data Protection Regulation (GDPR) 2018.